Privacy Policy

We collect information you provide directly — such as your name, contact details, delivery address, and payment information — as well as data gathered automatically as you browse, including device, cookie, and usage information.

• To process and deliver your orders and handle returns
• To provide customer support and respond to your enquiries
• To send order updates, and — with your consent — promotional offers
• To improve our website, products, and overall shopping experience
• To detect and prevent fraud and other unlawful activity

We use cookies and similar technologies to keep you signed in, remember your cart, and understand how our site is used. You can control cookies through your browser settings, though disabling them may affect some features.

We never sell your personal data. We share information only with trusted partners who help us operate — such as delivery couriers and payment processors — and only to the extent needed to provide our services, or where required by law.

We apply industry-standard safeguards to protect your information against unauthorized access, alteration, or disclosure. While no method of transmission is completely secure, we work continuously to keep your data safe.

You may request access to, correction of, or deletion of your personal information at any time, and you can opt out of marketing communications. To exercise these rights, contact us at the address below.

If you have questions about this Privacy Policy or how we handle your data, email us at support@techvault.com.bd and our team will be happy to help.